Effective immediately, CAH will not accept any new grooming pets or book future appointments for pets that aren’t also patients of the hospital.
A happy effect of the pandemic has been an explosion in pet ownership. Trapped at home, many of us are looking for some companionship and unconditional love in the form of a new furry family member.
While the proliferation of new pets is amazing, it’s straining the capacity of animal care services across the board. Many veterinary hospitals have stopped taking new clients and veterinary emergency hospitals either won’t see pets whose illness isn’t life-threatening or have very long wait times because they are simple working at full capacity.
We are extremely fortunate at CAH that we have capacity to care for our current pet patients while still taking on new patients. Our new and larger building plus the addition of two amazing veterinarians to our team have allowed us to continue to serve our community’s veterinary health care needs.
While we have had room on our hospital side to accommodate new pets while still serving our current patients, the same can't be said about our grooming service. A shortage of groomers combined with the surge in pets that need regular grooming have stretched our grooming capacity to the limit. Our two talented groomers, Cindy & Charlene, are booked out over three months and have long wait lists. Since most dogs require grooming every five or six weeks, we are simply not able to meet the needs of everyone who wants to use our grooming services. We don’t have room to expand our grooming space, nor can we clone our amazing groomers, Cindy and Charlene, despite our best wishes.
Because of this, we are limiting our grooming services. Effectively immediately, we can not take on any new grooming pets. This includes pets that are patients of the Concord Animal Hospital that haven’t been groomed with us previously. This is the first group we will add back once we feel we can properly take care of additional pets’ grooming needs on a consistent basis.
For pets that come to us for grooming but not for veterinary care, we will honor appointments that we have previously booked but will not book appointments going forward.
As always we are here to discuss any questions or concerns that you may have.